Hammonds LLP says it has improved its fee earner to secretary ratios from 3:1 to 4:1 with Bighand's digital dictation system assisting the firm to achieve this objective. BigHand is now used at all Hammonds UK offices plus the firm’s Brussels office. In addition to the desktop software fee earners are able to submit dictation or delegate tasks via their Blackberrys and then track progress also from their smartphone. Bighand software is now set to be rolled out to Hammonds offices in Spain, France and Germany.